If you’ve called in for questions before, chances are one of our technicians has gotten connected to your computer. We often connect directly to your computer to provide walk-throughs, troubleshoot or install services for you. What you may not have noticed, is that every time one of our technicians disconnects from your computer, a survey window will automatically pop up for you! It’s a simple 1 to 5 Stars poll with a comment box, that only takes a second to fill out.
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